Legal

Privacy Policy

Last Updated: September 28, 2026

The Shift is operated by Joy Gillard / Gillard Enterprises LLC (“we,” “us,” or “our”).

Your privacy is important to us. This Privacy Policy explains how we may collect, use, store, and share information when you visit The Shift website, interact with our forms, purchase coaching or membership services, or otherwise communicate with us.

1.Information we may collect

Depending on how you interact with this website and our services, we may collect:

Personal Information

Information you voluntarily provide, such as:

  • your name
  • email address
  • contact information
  • information submitted through inquiry, signup, or membership forms

Purchase Information

When you purchase The Shift or another service, your transaction may be processed through third-party platforms such as Stan Store and their supported payment providers.

We do not directly store your full payment card information on this website.

Usage Information

If analytics tools are enabled on this website, we may automatically collect information such as:

  • pages visited
  • approximate location
  • browser type
  • device type
  • referring website
  • time spent on the site
  • other general website usage information

2.How we use your information

We may use the information we collect to:

  • provide and administer The Shift coaching membership
  • send onboarding information, community access, calendars, updates, and other membership communications
  • respond to questions and support requests
  • process or facilitate purchases
  • manage subscriptions and membership access
  • send marketing or promotional communications when you have opted in to receive them
  • improve our website, services, customer experience, and communications
  • maintain business and transaction records
  • comply with applicable legal obligations

3.Third-party services

We may use third-party platforms to operate our business and deliver our services. These may include:

Stan Store

The Shift may use Stan Store to facilitate purchases, subscriptions, and checkout. Information you provide through Stan Store is subject to Stan Store’s own privacy practices and terms.

Payment Providers

Depending on the payment method you select, your transaction may be processed by third-party payment providers available through Stan Store or other approved checkout platforms.

These may include services such as Stripe, PayPal, Klarna, Square, or Afterpay when available.

Your payment information is processed according to the privacy policies and terms of the applicable provider.

Email and Communication Providers

We may use third-party email or communication services to send onboarding information, support messages, membership communications, and marketing emails.

Community Platforms

The Shift may provide access to a private online community hosted through a third-party platform. Any information you provide within that community may also be subject to the privacy terms of that platform.

Analytics and Website Tools

We may use website analytics, performance, or search tools to understand how visitors interact with the website and improve the user experience.

4.Cookies and similar technologies

This website may use cookies or similar technologies to support website functionality, understand website traffic, remember preferences, or improve the visitor experience.

You can usually control or disable cookies through your browser settings.

Disabling certain cookies may affect how portions of the website function.

5.Email communications

If you provide your email address to receive information, join a waitlist, purchase a service, or opt in to marketing communications, we may send you emails related to your request, purchase, membership, or our business.

Marketing emails will include an option to unsubscribe when required.

Membership, purchase, billing, support, or other transactional emails may still be sent when necessary to provide the services you purchased.

6.How we share information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when reasonably necessary to:

  • operate this website
  • process transactions
  • deliver purchased services
  • manage our community
  • send communications
  • provide customer support
  • analyze website performance
  • comply with legal requirements

These providers may only receive information necessary for the services they perform on our behalf.

7.Data retention

We may retain personal information for as long as reasonably necessary to:

  • provide our services
  • maintain business and transaction records
  • meet legal, accounting, or reporting requirements
  • resolve disputes
  • enforce agreements

You may contact us to request deletion of certain personal information, subject to any information we are legally or reasonably required to retain.

8.Your privacy rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • request access to information we hold about you
  • request correction of inaccurate information
  • request deletion of certain personal information
  • opt out of marketing communications
  • request information regarding how your data is used
  • lodge a complaint with an applicable privacy or data protection authority

To submit a privacy request, contact us using the information below.

9.Children’s privacy

The Shift and this website are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can take appropriate action.

10.External links

This website may contain links to third-party websites, platforms, checkout pages, communities, or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

11.Security

We take reasonable measures to protect information provided to us.

However, no method of transmitting information over the internet or storing electronic information is completely secure, and we cannot guarantee absolute security.

12.Changes to this policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

13.Contact us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Gillard Enterprises LLC
Email: gillardenterprisesllc@gmail.com